Inside Qantas’ nerve centre, where flight cancellations are decided
There are 160 employees in the airline’s operations hub, making thousands of decisions as they try to navigate more than ...
Flight chaos, stranded passengers and lost profits: how airlines manage crises like the Heathrow shutdown
Although the Heathrow closure came out of the blue, airlines do of course have emergency plans setting out guidelines and ...
Airport Technology on MSN5d
United Airlines invests $177m in maintenance facility at Houston’s George Bush
The new GSE maintenance facility, opening in 2027, will support United's fleet of 1,800+ ground service vehicles.
The New York Times12d
Heathrow Shutdown Shows How Aviation Chaos Can Quickly Spiral
When crises occur, airline network operation centers go into overdrive, but managing the response is a delicate balance. By Niraj Chokshi Reporting on aviation The airline industry prepares for chaos.