American Airlines is one of the few remaining carriers to offer a first class cabin, with the oneworld carrier branding its first class offering as Flagship First. With business class offerings having ...

If you fly American Airlines, get ready for some major changes. In an April 16 press release, the company announced its plans ...

American Airlines on May 1 will tweak its boarding process and allow first- and business-class customers to preboard, joining ConciergeKey status members, the carrier announced Wednesday.

The updated boarding procedure reflects AA's commitment to refining its customer service strategy. While maintaining priority boarding for premium cabin passengers and high-tier loyalty members, the ...