Reliability rankings have become a quiet form of consumer power, reshaping which brands shoppers trust and which they avoid.

Dissatisfied customers don't hold back when writing anonymous reviews on the Internet. However, Consumer Reports goes a little farther than simply averaging ratings from angry reviewers. It conducts ...

Subaru has been named the best car brand for a second year, according to Consumer Reports. The independent organization recently released its rankings of car manufacturers from best to worst. To ...