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Microsoft has posted sample code and technical guidance for an internal project it has been working on for more than a year that integrates Outlook with Siebel CRM using Visual Studio tools in Office.

A Microsoft-verified CRM system that can handle all your business emails automatically might just be the business process breakthrough you’ve been looking for. Read more about BaseCloud CRM’s other ...

Upshot Corp. announced Monday that its online CRM solution will now integrate with Microsoft Outlook email to ensure that messages sent or received via the popular email package will be attached to ...

InterAction+ seeks to move attorneys away from scattered Excel sheets and physical Rolodexes full of client information, integrating it in a single, consolidated customer relationship management ...

Microsoft has previewed the next version of its CRM software, which is expected to reach customers by the end of the year. With CRM 3.0 will come a special edition for small businesses and a ...

Microsoft may be engaged in a price war with Salesforce.com, but traditional server-based CRM vendors have hardly rolled over and cried uncle. Today, CDC Software announced that it is taking on the ...

Mr. Anil Kumar Ratnala is a distinguished Customer Relationship Management (CRM) systems and cloud integration expert. His career is marked by a strong focus on developing practical and scalable CRM ...