Kevin Iredell, the chief marketing officer at Lowenstein Sandler, said that client-facing chatbots are likely to replace the law firm website search box. Last week, Lowenstein Sandler became the first ...

Clients now bring chatbot conversations into therapy sessions. What does this shift mean for growth, dependence, frustration, and the future of relational work?

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

Prompts: A prompt is simply what you type into an AI chatbot. You can just chat normally, like you would to a friend. But ...

Bloomberg today announced a new Instant Bloomberg (IB) add-on service that supports clients’ digital transformation initiatives. The IB Connect: Intra-Firm Chatbots offering enables Bloomberg Terminal ...

Singapore’s DBS Bank has launched an enhanced virtual assistant powered by generative artificial intelligence (GenAI) for its corporate clients in a bid to provide round-the-clock, personalised ...

SIX has launched a new automated software application, SIX Bot, aimed at providing clients an enhanced view of market movements through wider access to corporate actions data. The move comes on the ...

Everything to do with artificial intelligence has been the big IT hype of the past two years. Even if the initial enthusiasm for ChatGPT and others has now given way to a more sober assessment, there ...