It should be clear that if an organization wants to transform itself with data and technology, it can’t do so with technical professionals alone. Amateurs or “citizens” must be engaged to develop ...

For more than 60 years, we have talked about workflow automation, driven by data, to add efficiency, reduce costs, manage labor challenges, and increase margins. In this century, we stepped up the ...

Ineffective communication can lead to misunderstandings, errors, duplicated efforts and lack of clarity on a project’s status. Companies that lack a collaborative and transparent environment are ...