CAMDEN, N.J.--(BUSINESS WIRE)-- American Water (NYSE: AWK), the largest publicly traded U.S. water and wastewater utility company, announced today that it has successfully completed the launch of a ...

Add Yahoo as a preferred source to see more of our stories on Google. HIGH POINT — The city of High Point plans to launch a new online customer service portal next week as part of an ongoing upgrade ...

Procurement and Payment Services (PPS) is excited to announce that we are now using Team Dynamix, the customer service platform already used by Central IT and several other campus units. This tool ...

It’s a known fact. The correlation between customer experience and loyalty is undeniable. More than half of your customers already use social media for customer service, and by the end of 2013, 80% of ...

If you haven’t used MyAccount in a while or haven’t started at all, you’re missing out on features from Clark Public Utilities that can help you stay up to date on outage information, manage your ...

Companies who use Twitter as a customer service portal typically see a 19% lift in the satisfaction of their customers. If you think about it, it makes sense. Most of us, as customers, value customer ...

LITTLE ROCK, Ark. — The Arkansas Department of Transportation (ARDOT) announced the launch of a new customer service portal, 'Ask ARDOT'. Citizens can use Ask ARDOT to submit questions and comments ...