While ERP excels at post-sale management, it leaves a critical gap in managing relationships that determine customer loyalty.

New Research Data: Survey of 200+ manufacturing leaders reveals teams juggle 5+ systems per customer issue. Mission Control Approach: Leaders are unifying fragmented systems into one workspace for ...

Manufacturing is one of the world’s largest and most established sectors. Worldwide manufacturing revenue grew by 4 percent in 2022 and reached $44.5 trillion, more than two times the U.S. gross ...

Compiled By Deborah Austin With new integrated customer relationship management (CRM) and supplier relationship management (SRM) modules, Epicor Software Corp. has launched Vantage 5.2, the ...

Sage has been named the UK's top choice for operations and inventory management in the 2026 Best ERP Solutions for Manufacturing rankings by Expert Consumers. The recognition highlights Sage's role in ...

In the wake of Industry 4.0 and the mass digital transformation efforts that have taken place over the last five years, manufacturers can now make their operations more connected and efficient than ...

Blue Martini Software Inc. this week detailed Blue Martini Manufacturing, a suite of customer relationship management (CRM) applications that enables manufacturers to automate business processes and ...

Salesforce.com Inc. sells its flagship customer relationship management platform in a variety of flavors. Some versions are geared toward enterprises, others cater to smaller businesses and a handful ...

SugarCRM is focused on platform capabilities and an AI approach that differentiates its value for manufacturers. Its challenge is to amplify that story to reach those prospects. SugarCRM’s tagline ...

A: CRM ROI traditionally measures license costs against projected revenue lift, but this ignores the biggest factor: human ...