Switch, a cloud-based business phone service, has been watching Office 365’s adoption grow since it launched — and now it’s too big to ignore for the startup. So Switch, after launching in 2014, now ...

Skype for Business Server and the new Cloud PBX option in Office 365 are gradually becoming viable alternatives to traditional telephone systems, but many key features are still under development.

Google recently extended 24/7 phone support to all Google App customers—would Microsoft do the same? As of now, 90 percent of Office 365 customers get no phone support at all for technical problems.

PHOENIX, Feb. 28, 2018 (GLOBE NEWSWIRE) -- Enghouse Interactive, a leading developer of a comprehensive portfolio of contact center software and services, today announced an upcoming webinar on ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Earlier this week, Microsoft launched previews of Office 2016 for Windows ...

Office 365 always attempts to provide you with the latest versions of all the software it includes. That includes both web versions and standalone versions if you have that plan. Office 365 has ...

Equipping your business with a phone system rather than a multitude of single-line phones can improve office communication and increase productivity. However, they can be confusing -- especially in ...

If you are looking for Microsoft 365 (Office 365) System Requirements, then this article will help you. Microsoft recommends that you use the latest versions of Web ...

We recently asked businesses and schools using Google Apps to rate Google’s customer support, and found that it often falls short of being business-worthy. But Google is trying to change its ...