Plano is experiencing disruptions with its water meter system due to technical issues, costing hundreds of thousands of dollars, a city spokesperson said. In 2019, Plano upgraded to digital water ...

A technology issue has caused Plano’s entire water meter system to collapse. The problem will cost the city hundreds of thousands of dollars to pay for staff to manually read water meters for ...

Plano’s $10.6 million water meter system was designed to automatically track water usage and ensure accurate billing. But now, nearly 90% of the city’s electronic transmitters have stopped ...