The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

Built into Windows, Microsoft’s Remote Desktop and Remote Desktop Connection apps make it easy to connect to and control a remote PC — when they’re working properly. Here are some common problems you ...

I support someone who uses a Windows 10 PC. I'm royally tired of Teamviewer constantly kicking me off the connection when I'm trying to fix his PC. Without warning. What is a good, free tool to do ...

We’ve all gotten that text or phone call, asking for help with a Windows computer. And sometimes an in-person tech support visit isn’t in the cards, making remote access to the PC the only viable ...

Due to Windows authentication issues which has to do with a user account and password, when you attempt to establish a Remote Desktop connection to a remote Windows-based machine, to remotely logon to ...

While similar in scope and use cases, the collaboration features, pricing, and supported operating systems set these two remote desktop options apart. The ability to access a remote machine is often ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

Microsoft has disclosed a dangerous security vulnerability that is already keeping IT teams on high alert. The flaw, tracked as CVE-2025-60703, stems from a ...