Unwanted Safaricom subscriptions have become a common frustration for many customers, leading to unexpected deductions of ...

Safaricom PLC allows customers to reverse money mistakenly withdrawn from their M-Pesa account as airtime However, some ...

However, Kenyans can now purchase several newspapers online using Sh20 of their airtime. This is after Safaricom partnered with the Standard Group Plc and Nation Media Group to enable smartphone ...

Sylvia Mulinge, Safaricom Chief Customer Officer. We all have met that one friend, colleague, uncle or aunt who never ever has airtime. You know what I’m talking about, for us who basically are ...

Safaricom's mobile money service, M-Pesa, has marked its 18th anniversary. Launched in March 2007, M-Pesa Now operates in ...