Unwanted Safaricom subscriptions have become a common frustration for many customers, leading to unexpected deductions of ...

Airtel Kenya has posed a growing challenge to the long-standing dominance of Safaricom’s M-Pesa in the mobile money market as ...

However, Kenyans can now purchase several newspapers online using Sh20 of their airtime. This is after Safaricom partnered with the Standard Group Plc and Nation Media Group to enable smartphone ...

Sylvia Mulinge, Safaricom Chief Customer Officer. We all have met that one friend, colleague, uncle or aunt who never ever has airtime. You know what I’m talking about, for us who basically are ...