Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

Baptist Health Care has combined two strategies – revenue cycle automation and patient engagement – to attract and retain patients in a competitive Florida market. Two of the largest competitors for ...

From a patient's point of view, they want to see their doctor, or perhaps even any doctor or other members of their coverage team, in a way that is convenient for them, at a time that is convenient ...

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

Health systems are digitizing many of their processes to improve operations and become more consumer-friendly, but health leaders sometimes miss a key piece of the puzzle: the call center. The manual ...

Outpatient oncology clinics face substantial challenges in coordinating high volumes of treatments with limited resources. The optimisation of patient flow and appointment scheduling is critical to ...

It can be frustrating to call your doctor only to be told you cannot get an appointment for weeks, even months. A new way of thinking at some Triangle doctors' offices leaves plenty of "day of" ...

A method performed with a patient scheduling system by processing circuitry in a scheduling server located across a first connection to the Internet from a healthcare provider to forecast time of ...

In the busyness of everyday life, it is easy to forget crucial appointments and tasks that need to be done, which can lead to missed deadlines or, even worse, a late diagnosis. Most people probably ...

Visit volume for physicians who scaled back on appointments declined nearly 33%, but their EHR time only fell 21%, according ...