Expanding business with existing customers is the most successful and cost-effective way to grow revenue and profit. “The Benchmark Report on Top Performance in Strategic Account Management” study ...

You’ve probably heard all about how important it is to build relationships with your customers. How it’s critical that you put your customers first. But how exactly do you make that work in your ...

Lingering and debilitating flat revenue growth at the vast majority of law firms is convincing law firm leaders to accelerate efforts to professionalize sales and business development, according to ...

Relationships are at the core of any business, so building strong ones is important. One relationship-building strategy that is increasingly becoming popular in healthcare – particularly in the ...

In our previous blog post, we noted the emergence in the public accounting sector (and hopefully in the legal profession) of a new era of law firm business development and partnership with clients — ...

PSNI's Strategic Account Management (SAM) Program builds trust, fosters collaboration and equips AV pros with tools to deliver meaningful partnerships. Photo by Alyssa Borelli. Three years ago, PSNI ...

CINCINNATI - How often do you put yourselves in your customers' shoes? That's a question that Eric Kuns posed to attendees of his seminar on strategic account management (SAM) held at the recent ...

AVI-SPL was honored by the Strategic Account Management Association (SAMA) with the award for 2022 Outstanding Mature Program of the Year and as the inaugural recipient of the Systemic Enablement of ...

PSNI Global Alliance has reinforced its mission for the highest worldwide standards with the introduction of its Strategic Account Specialist (SAS) Certification. The SAS certification is the third ...

Being the first to innovate new ground and to create new solutions takes a specific mindset and series of behaviors. The Institute passionately believes that strategic thinking, innovation creation ...

Vehicle transportation company MetroGistics has named its director of strategic accounts. Now responsible for maintaining relationships with key customer accounts, as well as growing MetroGistics’ ...

Strategic account management is a process that allows a business to create a win-win alliance with its most significant customers. Businesses that choose to follow a strategic account management ...