Related: How a Simple 'Thank You' Can Make a Huge Impact in Business Being from Texas, I was always taught to say "yes ma'am, ...

For me, the daughter of small business owners, winter and the holidays meant more family time at the dining table, not just to eat but to handwrite thank you notes to our customers. My brother ...

I wrote an article last week about what I thought was a benign topic: sending a thank-you email after ... If it's not online or you don't have someone's business card, email the person at the ...

For me, the daughter of small business owners, winter and the holidays meant more family time at the dining table, not just to eat but to hand-write thank you notes to our customers. My brother would ...