One of the most powerful tools to improve the performance of a team is the ability to give and receive feedback effectively. The other day my 11-year-old daughter watched a video of herself, and she ...

When Diane Gayeski, a professor of strategic communications at Ithaca College, receives an essay from one of her students, she runs part of it through ChatGPT, asking the AI tool to critique and ...

Providing feedback does not always yield the anticipated outcome. Beyond ensuring that directions are clear, managers need to understand what motivates their employees. Try out these five approaches ...

Ignore your employees and they’ll go away. Just ask Elon Musk whose heavy-handed leadership as he took the helm at Twitter resulted in a mass exodus of employees — and not just the ones he asked to ...

A four-step process teaches students how to use GenAI tools to brainstorm ideas, understand and act on feedback and edit ...

Forbes contributors publish independent expert analyses and insights. William Arruda covers personal branding, leadership, and careers. Informal feedback is diminishing in the new world of work. Those ...

As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive. Embracing customer ...

When someone orders a product, such as a charcuterie kit, from the subscription service Platterful, the company gives them a week to enjoy their items. Then, it emails the customer asking them to ...