Fortune1y
Zappos.com
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Business Insider9y
Zappos' sneaky strategy for hiring the best people involves a van ride from the airport to the interview
As the authors of "Rocket" write, "what the company is really looking for is employees who will become passionate cheerleaders for the Zappos brand." Read next ...
Harvard Business School7y
Zappos.com 2009: Clothing, Customer Service and Company Culture
Frei, Frances X., and Annelena Lobb. "Zappos.com 2009: Clothing, Customer Service and Company Culture." Harvard Business School Teaching Plan 614-021, August 2013.
Business Insider India9y
A former Zappos manager explains how her job changed after the company got rid of bosses
She connected with Zappos Labs in San Francisco, and the resulting software is still used by all call center employees. Kelly remembers the day Hsieh made the company-wide severance offer as being ...