Zoom Communications announced the integration of its Virtual Agent with Zoom Phone on Aug. 18, creating an AI concierge that can handle incoming calls around the clock. The company also introduced ...

Zoom Virtual Agent expands to Zoom Phone, enabling a new concierge use case that delivers personalized support with agentic concierge capabilities to automate routine calls and streamline frontline ...

Zoom Communications has expanded its enterprise agentic AI platform with new workflow orchestration capabilities across its collaboration and customer-experience products, including Zoom Workplace, ...

Zoom has announced a major wave of artificial intelligence-powered updates at its annual Zoomtopia conference, unveiling features designed to make meetings more efficient and flexible. The highlights ...