For-Sight, a leading provider of CRM and marketing solutions for the hospitality industry, is proud to announce the expansion of its partnership with GuestRevu, the multi-award-winning guest feedback ...

IDeaS, a SAS company and the world’s leading provider of hospitality revenue management software and services, is proud to announce its partnership with Ella Resorts, a fast-growing hospitality brand ...

While the buzz around AI continues to grow, we are moving beyond speculation and into action. We’ve integrated AI into several key business functions including revenue management, forecasting, and ...

Mandarin Oriental Hotel Group has announced the appointment of Anthony Tyler as General Manager of Mandarin Oriental, Bangkok.

Adopting the right approach to data privacy is vital for the hotel industry, where trust and loyalty are critical sources of repeat business and reputation-building.

As we look forward, past the coronavirus pandemic and into an economic recovery, sustainability in the hospitality industry must be our top priority. We are in a moment of unprecedented environmental ...

Dealing with guest complaints is one of the biggest challenges for any hotel staff member. Even staff that cannot make changes or fix the problem are often confronted with an upset or angry guest.

Images by LionGrove Prior to joining LionGrove, Valentin held several key positions, including Corporate Director of Culture Transformation at The Ritz-Carlton Leadership Center. In this role, she ...

Red Planet Philippines has secured the rights to their highly anticipated property in Bonifacio Global City – Taguig, Red Planet BGC The Fort. The feat is a milestone for Red Planet Philippines, being ...

In this episode, Jennifer Klar discusses Six Senses’ industry-leading approach to wellness and sustainability.

Images by Atlantis Resorts Kerzner International Group announced on LinkedIn the appointment of Paul Baker succeeding Tim Kelly as President for Atlantis. Paul Baker, who was previously the President ...

The hospitality industry incorporates hotels & lodging, food & beverage and events management and plays a significant role in the global spectrum.