The bank said it was experiencing a “technical issue” with a third-party vendor, impacting some account services like deposits and payment processing.
An outage affecting Capital One customers dragged into its second day Friday, further preventing some customers from accessing deposits, payments and transfers. On Thursday, the bank said the technical issue was the result of a glitch with a third-party vendor.
Capital One has confirmed that it is still experiencing a "disruption" that has been impacting many customers. In an email to customers seen by International Business Times, Capital One acknowledged that its issues began on Wednesday and the disruption impacting the processing of some deposits, payments and transfers.
That vendor, Fidelity Information Services, released a statement late Thursday blaming a local power outage affecting one of its data centers. Capitol One said deposits and payment processing for some consumers, small businesses and commercial banks were affected by the outage.
Additionally, Capital One has not disclosed whether the issue has led to any security or fraud-related concerns. Big picture view: The outage comes a day after Citibank experienced access issues for mobile accounts and ongoing problems with fraud alerts.
Curiously, Capital One wasn't the only major bank that faced technical difficulties last week. Citibank also experienced an outage that impacted its mobile app, along with issues related to fraud ...
Capital One customers faced significant disruptions Thursday due to a widespread outage impacting online banking services.
The issues at Capital One after Citibank acknowledged a problem affecting customers' ability to access their accounts from mobile devices, as well as an apparent issue related to fraud alerts.
Capital One users were reporting issues with receiving their deposits on Thursday morning, leaving many customers wondering where their money and paychecks are. Complaints on social media were pouring in via the @AskCapitalOne customer service account on X, formerly Twitter.
Most banks will be closed. Bank of America, Capital One, Citibank, PNC, Wells Fargo and Truist will not be open to respect the federal holiday. All federal and state courts will stay closed on ...
Capital One’s outage comes just a day after Citibank admitted that its own tech issues were keeping cusotmers from accessing their accounts from their mobile devices. Citibank also revealed that incorrect fraud alerts had been placed on customers’ cards, and that the bank was working to clear up the problem.
The RMR Group entered into a new $100 million senior secured revolving credit facility. The initial maturity date of the new credit facility is January 22, 2028, and it includes a one-year extension at RMR’s option,