The acclaimed television series will spotlight how Samsung is redefining customer care through advanced training programs, ...

Every successful project begins with a meticulously crafted blueprint. Whether you are building an impressive structure, ...

AI-powered onboarding and training systems can improve employee training, but companies must do their due diligence before ...

Getting employees into that stance is a process that requires training and leadership, and it’s one Demaree believes in as an ...

A Target representative about the 'rule' gaining viral attention on social media is normal customer service training.

New training offerings and SMS feedback capabilities mark the company's biggest modernization push in a decade, launching ...

Minneapolis 311 and the Service Centers are closed for a one-day training to improve the customer service experience.

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

Many companies are training their employees to “be friendlier.” Now, when I go to pay for my groceries or have bloodwork done ...

Ultimate Toy's Scott Gray shares luxury service strategies retail dealers can adopt to improve customer experience and loyalty.

Contact centre specialist, ResQ, is creating 50 jobs at its Seaham site, with plans for up to 150 more early next year after ...

Built on Zoho CRM, SKYLine reflects the prowess of Indian technological innovation at its best which is, 'Made in India, for ...