If overdraft fees are showing up on your statements, even just once or twice a year, it's a sign that your bank doesn't have your best interests in mind. The good news is that you don't have to ...

Click here for updates on this story Wadesboro (WRAL) — The Anson County Sheriff’s Office is investigating a report of a customer experiencing numbness in their mouth after eating Bojangles food.

Brazil’s foreign ministry has asked the highest representative of the US government in Brasilia to explain an embassy statement echoing President Donald Trump’s claims that former leader Jair ...

The email states that starting July 7, Gemini will "help" with Phone, Messages, and WhatsApp, even if Gemini Apps Activity is turned off.

The email says Costco will comply with a new Virginia law in 2025 giving people stronger privacy protections on reproductive and sexual health data.

Hyatt cut 30% of US customer service staff, affecting ~300 roles amid industry shift to AI automation for cost savings.

Decagon, a startup providing customer service solutions powered by artificial intelligence, said on Monday it had raised $131 million in a funding round that valued it at $1.5 billion.

Minnesota state Sen. John Hoffman and his wife Yvette issued a statement after they were shot in the same night Melissa Hortman was killed.

A Springfield woman says a knock on her door turned out to be a $5,000 mistake.

An arrest was made following an investigation of series of thefts at a Home Depot in East Haven.

Customer Contact Week (CCW) 2025 will take place from June 9-12, 2025, at the Caesars Forum in Las Vegas. The event brings together leaders in contact center operations and customer experience (CX ...