Alaska Airlines' new flight out of Phoenix is part of an expansion at a Southern California airport. Where they're flying and how much fares cost.

Passenger satisfaction with U.S. airlines dropped by four percent in 2025, with overall satisfaction now at 74 out of 100.

Customer satisfaction among airlines, lodging, car rentals, online travel agencies, and rideshare services declines, ...

Sure, I could have used the extra 500 miles in my quest to get Alaska Airlines status, but it wasn’t worth the extra cost. I downloaded the Frontier app before I left home, because I wanted to make ...

Other travel segments also saw a decline in customer satisfaction in the study, including hotels, car rentals, rideshare and ...

Airlines got low ratings for in-flight Wi-Fi quality, flight information, seat comfort and in-flight food and beverage, a new study shows.