Only 26% of cardholders are currently satisfied with their cards, 50% are indifferent, and 24% are outright dissatisfied. These results indicate that customer loyalty to their bank is likely to be ...

Google recently sent out an email to Google Wallet users informing them that the service will be removing gift and loyalty cards from the mobile application on Aug. 21. This move may be harmful ...

To help customers evaluate the cards, Accor will offer "a payback calculator" at the site of its loyalty program, All.com, for comparing the plans. "Our whole philosophy behind our subscription ...