Salesforce has signed a definitive agreement to buy Cresta, whose voice agents handle complex customer calls from start to finish, Salesforce said on Monday. The deal should close in the first quarter ...

Strategic acquisitions in real-time conversation intelligence are rapidly transforming enterprise customer relationship ...

Salesforce CRM shares fell on Tuesday after the software company announced an agreement to acquire artificial intelligence ...

Salesforce signed its fifth major acquisition of the year while its stock sits 14% in the red, raising a question every ...

The acquisition will complement Salesforce’s defense division, Missionforce, which serves all six military branches.

Salesforce faces slowing growth, margin pressure, and rising competition. Click here to read my most recent analysis of CRM ...

Boost service ROI with agentic analytics, unified data and outcome-based pricing to cut costs, optimize routing and verify automated resolutionsDublin, Nov. 06, 2026 (GLOBE NEWSWIRE) -- "Service ...

Tony brings the exact blend of ecosystem acumen, consultative scoping speed, and servant leadership that our clients ...

If I have an AI agent, can I build things other than apps?” Even if you think that, when you actually try to ask for it, you ...

"I don't want to just end with strategy; I want to take responsibility until the system is up and running.""I want to be ...

Renee Hennessee discusses how she has grown alongside the firm as it nearly tripled its employee headcount, why it put AI ...

Druva's help docs define the unit its enterprise workloads are billed in: one credit covers the cost of storing 1 TB of ...