As the authors of "Rocket" write, "what the company is really looking for is employees who will become passionate cheerleaders for the Zappos brand." Read next ...

According to the brand, Zappos should have full size runs for the next two to three weeks. This year, the e-commerce company is celebrating its 25th anniversary, marking over two decades in the ...

Frei, Frances X., and Annelena Lobb. "Zappos.com 2009: Clothing, Customer Service and Company Culture." Harvard Business School Teaching Plan 614-021, August 2013.

The Vegas Golden Knights and Zappos.com are teaming up for their second ... "It’s fitting to partner with another Vegas-based company to support this community we love," Golden Knights President ...

One bad hire can lead to a domino effect of more bad hires and decisions costing a company millions, says Zappos CEO Tony Hsieh. He estimates his own bad hires have cost Zappos "well over $100 ...