Outrage is no longer an occasional crisis—it’s a constant. In this HBR Executive Masterclass, Oxford professor Karthik Ramanna explains why traditional crisis management fails in today’s polarized ...

Companies want to rapidly digitize procurement by exploiting emerging technologies like AI. However, traditional IT ...

Not every entrepreneur needs a partner—but if you do, follow this process to find your match. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only available to HBR ...

It used to be that legislative agendas and macro policy issues like trade policies or environmental initiatives were ...

Many high-performing professional services firms—from big law to accounting to consultancies—are characterized by the extreme ...

As civil strife grows around the world, clashes are on the rise in the workplace too. Incivility on the job is getting worse, and each day it costs companies billions in lost productivity and ...

All companies want to provide their customers with richer and more engaging experiences. The challenge is how to scale the experiences in a way that does not depersonalize or commodify them. Enter ...

To remain competitive in the internet-of-things era, should the CEO of SolidTech Innovations, a fictional elevator company, invest a lot of money in reskilling its entire staff? The industry is ...

Not that long ago, teams were typically composed of people with similar skills working in the same place. Their efforts were based on the idea that by working together in a well-managed process ...