Argan, Inc. is well-positioned to benefit from surging electricity demand driven by AI, electrification, and data center ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

Brendan Carr, the F.C.C. chairman, cited security concerns in rolling back most of the lower costs he voted for last year.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

Disneyland and Disney World price increases have just gone into effect, impacting theme park tickets, annual passes, Lightning Lanes, and more. Today, we are seeing new all-time high pricing for ...

Dear Eric: My 15-year-old grandson moved in with me about seven months ago. We are fine together but his mom refuses to allow him to go to a “brick and mortar” school. He has Marfan Syndrome and must ...

Data centers are proliferating in Virginia and a blind man in Baltimore is suddenly contending with sharply higher power bills. The Maryland city is well over an hour’s drive from the northern ...

The estimated price tag for building former President Barack Obama's presidential center in Chicago has reportedly soared to $850 million — nearly triple the original $300 million estimate first ...