Bob Jordan recently introduced major changes to the way the low-cost airline works, which caused a stir among loyal fliers ...

Southwest Airlines introduced its first Boeing 737-800, nicknamed "Warrior One." Mike Van de Ven, the carrier's EVP and Chief ...

The million dollars didn’t materialize, but connections did. Needing work, he took a telemarketing job at a company called ...

Southwest Airlines has made some big changes (and some small ones too) over the past few months, and the airline today looks ...

United Airlines’ operations center at Denver International Airport got a big update just before this summer’s big travel rush ...

It's part of Air India's temporary systemwide 15% reduction of long-haul wide-body flights, following the June 12 crash that killed at least 270 people.

On-time performance at Cleveland Hopkins airport has increased to 75.3% in February, up from 68.1% in 2023, showing steady ...

That’s when she finally got hold of America’s real phone number and recounted the whole situation. “She sounds horrified,” Haylee says about the American Airlines customer service agent.

A contract obtained by 404 Media shows that an airline-owned data broker forbids the feds from revealing it sold them ...

Here are three of the most common questions Ask Skift 2.0 has fielded recently and a brief summary of the responses it gave.

A mom has claimed that she was scammed out of $5,250 after trying to contact American Airlines customer service. The woman, named Haylee, detailed her shocking experience in a recent video shared ...