Correspondence to: Dr J Øvretveit, Professor of Health Policy and Management, The Nordic School of Public Health, Goteborg, Box 12133, S-40242 Sweden; jovret{at}aol.com. Quality improvement ...

1 Pharmaceutical Health Services Research Department, University of Maryland School of Pharmacy, Baltimore, Maryland, USA 2 Division of Cardiology, Department of Medicine, University of Maryland ...

Objectives: To assess awareness and use of the current incident reporting system and to identify factors inhibiting reporting of incidents in hospitals. Design, setting and participants: Anonymous ...

3 Center for Health Services Research, Virginia Mason Medical Center, Seattle, Washington, USA Correspondence to Dr C Craig Blackmore, Center for Health Services Research, Virginia Mason Medical ...

Correspondence to Dr Stephanie Tierney, University of Warwick Warwick Medical School, Warwick Medical School, Coventry, CV4 7AL, UK; stephanie.tierney{at}warwick.ac.uk Nursing, in particular, has been ...

“The right quality and uniformity are foundations of commerce, prosperity and peace.” W E Deming (1900–1993) Variation causes waste. How could any one take these apparently simple ideas and turn them ...

1 Health Informatics Research & Evaluation Unit, Faculty of Health Sciences, University of Sydney, Sydney, Australia 2 Centre for Health Informatics, Australian Institute of Health Innovation, Faculty ...

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Background Speaking up is important for patient safety, but healthcare professionals often hesitate to voice their concerns. Direct supervisors have an important role in influencing speaking up.

Introduction The vital role of medical workforce well-being for improving patient experience and population health while assuring safety and reducing costs is recognised internationally. Yet the ...

Background Countries with resource-poor health systems have struggled to improve access to and the quality of caesarean section (C-section; CS) for women seeking care in public health facilities.

Background Quality improvement collaboratives (QIC) have proliferated internationally, but there is little empirical evidence for their effectiveness. Method We searched Medline, Embase, CINAHL, ...