On arrival was greeted by the admin team and manager who were both very professional and friendly. Once taken to my relative I was given a very brief description of what had been going on as I had ...

My mother in law was left to die without dignity in great agitation, groaning, writhing in her bed crying out, all for her children to witness, including granddaughter and family friend. I found out ...

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I was very impressed with the kindness the staff showed a resident, who was very agitated at the time, within 15 minutes of engaging with the situation, the resident was a different person - e.g a ...

Following hospitalisation in 2023, Mum moved into Lauren Court. My sister, brother and I all agree that it is the very best care home of the many we looked at in the area. She is very comfortable in ...

All the staff at Swinton Hill Care Home are polite, respectful and attentive to Mum'd needs. They all have the skills and experience to do their jobs with proficiency. Knowing Mum is being well cared ...

Absolutely shocking from day one! My father was left soaking wet for over 2 hours (with him pressing his buzzer) and only given a towel to dry himself from staff. I went later on with my mum and ...

My mam has had dementia for a few years but began to decline quite rapidly. After a stay in the hospital, she was discharged to assess to Stilecroft. Hardest thing ever to put your mam in a home. Took ...

Very happy with all care and support given to my mum. Helpful and friendly management and care staff.

My father was transferred to Glenfield House Nursing Home from hospital really poorly but as soon as he was made comfortable in his lovely room surrounded by his items from home he started eating and ...

I was happy with the care provided following my ankle injury, the staff were excellent and looked after my needs, especially as for six weeks I was unable to put any weight on my ankle. I was ...

I visited my Uncle with my husband earlier this week. It was lovely to see the wonderful attention and care that he is receiving from the Sisters, the nursing and care staff. We also met the GP who ...