Meeting-room technology is entering a more complicated refresh cycle. Organisations are replacing equipment installed during the pandemic, but component constraints, freight costs and higher prices ...
The finalists for the UC Awards 2026 have officially been revealed and are ready to view. Discover which workplace technology vendors made the cut and see who is in the running to take home a ...
The promise of agentic networking is straightforward: give artificial intelligence more context about the network, let it interpret events across systems and help operations teams respond faster. The ...
For years, cybersecurity leaders have worked under the assumption that the right combination of tools, processes, and expertise could largely keep attackers at bay. Today, however, advances in AI are ...
Four vendors, four different moves, one underlying story. Where AI in unified communications spent the first half of 2026 being about which platform could generate the best meeting summary, the last ...
Salesforce opened its Day 1 keynote with Gwen Stefani performing "Underneath It All," and the song's title was a big hint. It set up the company's core argument: Salesforce's future value won't come ...
Moving business voice to the cloud is not simply a platform decision. In this UC Today interview, Christopher Carey speaks with Vivek Kar, Head of Employee Interaction Suite at Tata Communications, ...
Hybrid meeting rooms are under pressure. Employees expect meetings to start quickly, support different platforms, deliver clear audio and video, and protect sensitive business data, while IT teams ...
Why Your Contact Center Stack Wasn't Built for AI For years, organisations have been layering telephony vendors, CCaaS platforms, CRM systems, and AI tools on top of each other. Most leaders are only ...
Organisations have spent decades building communications infrastructure that works for humans. As AI becomes central to customer engagement strategy, that architecture is becoming a liability. Every ...
Every compliance vendor's pitch deck has a slide with a smooth, upward-sloping line on it: sign the contract, flip a switch, problem solved. Real adoption journeys can be very different. They look ...
Dreamforce - Salesforce's biggest annual event - comes at a point when its customers are being asked to make bigger decisions about AI, data, CRM, sales operations, and collaboration. The technology ...
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