
Route: Track Everything In One Place
Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.
Returns & Claims - Route
Let's find your order email
Route
Sign in to access your Route account and manage your brand's operations efficiently.
Track - Route
Route transforms generic carrier tracking into an immersive branded experience. Customize tracking pages with your logo, colors, and messaging to maintain brand consistency post-purchase.
Route
Access the Route Brand Portal to manage your account and streamline your brand's operations efficiently.
Route for Shoppers
Track Your Package Customer Support Route for iOS Route for Android Terms and Conditions Privacy For Merchants
Route
Careers Terms & Conditions Privacy Policy Master Service Agreement Data Processing Addendum SHOPPERS Track Your Package Start a Return or Claim Get Help © route.com 2026
Route
Handle everything you need after check-out Route protects your orders, tracks them right to your door, and provides frustration free returns.
File and manage claims – Route
How Route’s claims process works How do I file a claim on behalf of my customer? Claim status definitions How to check status of a claim Deadlines to file a claim Why was my customer’s claim …
Shipping Protection & Claims - Route
Recharge & Route FAQs Can the box switch so it's automatically unchecked? What if I didn’t want Route Package Protection? File and manage claims Re-Opening Claims by Customers and …